Covid-19 Safety

The Clinic Is Open

Due to the COVID-19 outbreak we have enacted strict protocols to encourage social distancing and enhanced sanitation to reduce the spread of COVID-19.
Currently, we are open Monday through Friday from 8:30 a.m. to 4:30 p.m.

How We Are Making the Clinic Safer for Patients and Staff

We are working diligently to schedule patients in a manner that allows for social distancing with fewer patients in the clinic at a time in order to help reduce the spread of COVID-19.

We follow the American Academy of Ophthalmology best practices for sterilizing rooms and equipment between every patient use. Our appointments will be separated by roughly 30 minutes to allow time for thorough cleaning.
We require all medical staff and patients to wear a mask at all times.
We screen patients and reschedule appointments if they have a fever or any other concerning symptoms for COVID-19 including sore throat, fatigue, loss of smell, cough, shortness of breath or exposure to someone with known COVID-19 in the last 14 days.
We have eliminated front desk encounters. Insurance information and copays are now handled over the phone or billed later.
We ask patients to call the front desk when they arrive for their appointment and to wait in their vehicle instead of the waiting room.
We escort patients directly from their vehicle to their exam room where they will remain until the completion of their appointment (except for medical testing).
We then escort patients back to their vehicles.
We ask patients to use the restroom prior to their appointment to decrease the use of the public restroom at the clinic.
We will have one less doctor in the clinic and will schedule fewer appointments than usual.

Thank you for your patience as we work to deliver care in the safest possible manner.

How to Prepare for Your Office Appointment

Please call our front desk when you arrive at your appointment (434-295-3227) and wait in your vehicle for instructions.
Please wear a mask.
Please use the restroom prior to your visit.
Please call to reschedule if you have a fever or any symptoms for COVID-19 including sore throat, fatigue, loss of smell, cough, shortness of breath or if you have been in the presence of someone with COVID-19 in the last 14 days.

Thank you for your cooperation. Together, we will provide the safest care possible to all of our patients.

If You Cannot Come to the Office

Telephone or telemedicine appointments may be arranged.

What technology will you need for your telemedicine appointment?

You will need access to a phone, tablet or computer that has a microphone and camera.

How does it work?

The doctor will text or email you a link to initiate the call. Alternatively, a telephone appointment can be scheduled and the doctor will call your telephone.

How should you prepare for the telemedicine appointment call?

It would be helpful for you to check your vision prior to your call, if possible. Please go to this link and follow the instructions: AAO Home Eye Test for Children and Adults

How are telemedicine appointments billed?

Telemedicine appointments are billed to your health insurance.

Don’t See a Particular Question on Our List?

Feel free to call our support line at 434-295-3227 during business hours.